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Old 08-12-2009, 08:11 PM #11
Tracker
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Quote:
Originally Posted by Sonneilon
I think if you FLOOD them, they'll buckle. iirc, the address is customerservice@hasbro.com ??? Don't quote me on that, but I have emailed them in the past about stuff and it's worked out.



that's the hope
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Old 08-13-2009, 01:12 AM #12
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You will definately have my reply!!Those are some really awesome props!!
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product interest
Old 08-13-2009, 09:04 AM #13
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Default product interest

Quote:
Originally Posted by Tracker

Discussion Thread
Response (Charlotte) 08/12/2009 01:13 PM

Hi Terry,

Thank you for contacting Hasbro, Inc. We appreciate your interest.

There are no plans at this time to produce the chairs and computer desk/consoles .

We will share your interest with the appropriate personnel.

Thanks again for your interest.

------------------------------------------------------------------

Question Reference #090806-000057
Product Level 1: G.I.Joe
Product Level 2: 3.75 Inch Figures
Category Level 1: Product Information
Date Created: 08/06/2009 02:03 PM
Last Updated: 08/12/2009 01:13 PM
Status: Solved


Wow... so she turns round and her supervisor says:
"email him back and tell him we dont make them and dont have plans to" guess what she does?

do yourselves all a favour... dont waste your energy emailing hasbro.. they dont want your ideas and dont want people telling them what sells.. whatever they release ..regardless you'll go and buy it anyway!

Their responses here and in the Q&A proves it, their recent run of products proove they dont listen to all of their fanbase when it comes to product ideas.
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Old 08-13-2009, 09:24 AM #14
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Well this the the response I got today. I think it sounds encouraging. So I say for folks to e-mail Hasbro and show there is interest now that she said she "forwarded my comments to our management team".

-------------------------------------------------------------------------------------------------

Customer (Terry) 08/12/2009 04:51 PM
thank you

If I might ask what would it take to have enough interest shown for Hasbro to produce the chairs and computer desk/consoles.

Terry

-------------------------------------------------------------------------------------------------
Response (Charlotte) 08/13/2009 09:16 AM

Hi Terry,

Thank you for contacting us. We appreciate your taking the time to share your feedback with us regarding the G.I. Joe chairs and computer desk/consoles.

Consumer satisfaction is very important to us. Please be assured I have forwarded your comments to our management team so that they are also aware of your views.

We want to assure you that we are dedicated to maintaining quality products and service. We hope you and your family will continue to enjoy our products for many years to come.

Again, thank you for contacting us, and for your comments.
-----------------------------------------------------------------------------------------------------


Here's my last follow up question I sent just now. I'll post the answer when it comes:


Again thank you

Now that you have forwarded my comments to your management team will they be contacting me? There are a lot of folks that are interested in office chairs and computer desk/consoles from the San Diego Comic-Con 09 – G.I. Joe Booth Diorama. I think they would sell at retail or at the very least through an internet exclusive set of some kind.
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Old 08-13-2009, 11:22 AM #15
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Well here is the response:

Customer (Terry) 08/13/2009 12:31 PM
Again thank you

Now that you have forwarded my comments to your management team will they be contacting me? There are a lot of folks that are interested in office chairs and computer desk/consoles from the San Diego Comic-Con 09 – G.I. Joe Booth Diorama. I think they would sell at retail or at the very least through an internet exclusive set of some kind.

------------------------------------------------------------------------------

Response (Charlotte) 08/13/2009 01:47 PM
Hi Terry,

Thank you for contacting Hasbro, Inc. We are pleased to be able to respond.

No, the comments have been forwarded to share your interest.

Again, thank you for contacting us.
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Old 08-13-2009, 07:41 PM #16
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This is cool. Eventhough Hasbro is being professional about it--not promising anything, being courtious--it's positive at least. No one is saying "stop bugging us."

I'll be sending my email to them probably tomorrow. A steady stream of requests would certainly help keep the memory that there are folks interested in the prop. You know, keep it fresh on their minds.
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Old 08-14-2009, 12:04 PM #17
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I hate to be the negative one about this but I have written enough form letters to recognize this is a canned response!

Lets say I write hasbro and say:

Dear Hasbro kiss my butt! You and your morons in management are a disgrace!
thank you
Scuba Steve

Their response would be:

Hi Scuba Steve,
Thank you for contacting Hasbro, Inc. We appreciate your interest.
There are no plans at this time to kiss your butt.
We will share your suggestion with the appropriate personnel.
Thanks again for your interest.
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So true!
Old 08-14-2009, 01:06 PM #18
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Default So true!

Quote:
Originally Posted by Scuba Steve
I hate to be the negative one about this but I have written enough form letters to recognize this is a canned response!

Lets say I write hasbro and say:

Dear Hasbro kiss my butt! You and your morons in management are a disgrace!
thank you
Scuba Steve

Their response would be:

Hi Scuba Steve,
Thank you for contacting Hasbro, Inc. We appreciate your interest.
There are no plans at this time to kiss your butt.
We will share your suggestion with the appropriate personnel.
Thanks again for your interest.


So So True!
I actually written to them by international mail when I was about 11 years old. Some time in 1991 .. their responses then were just as robotic as they are now.. they haven't changed their stance at all.
It's a shame because as fans we're the ones that keep their funds going by spending our money on their products.. you'd think they'd listen.. you know.. just a teency weency little bit..
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Old 08-14-2009, 06:09 PM #19
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I think tonight I'll be sending my email. I figure it's better to try than not to. Afterall, I have nothing to loose, but everything to gain.
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Old 08-15-2009, 07:17 AM #20
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don't get me wrong guys, I threw an email there way too, I just don't glean any hope from their canned responses!
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