Hah, Frank, I can certainly relate to you there. I work for a certain cell phone company, not gonna say which (ALOROTOM) and since I am a supervisor, I have to deal with this day in and day out. I end up taking at least 10 calls a day from people who were told to box up their phone, send it in for repair, only to have it returned 2 weeks later unrepaired due to some type pf physical or liquid damage. And so that the product warranty is water tight, examples of each are given, physical damage could be a scratch on the case and water damage would be from heavy sweat or light rain. Makes me glad I own a Kyocera phone.

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I Am Pilot Error...
I Am Fetal Distress...
I Am The Random Chromosome...
I Am Complete And Total Madness...

I Am Fear!